Customer Engineer

About the company

Greptile provides an AI-powered platform that automates and enhances software code review for development teams.

About this role

Greptile is an AI code reviewer that catches bugs and anti-patterns in pull requests with complete context of the codebase. Hundreds of top software companies, from YC startups to big tech, and teams in finance, healthcare, and defense, use Greptile to merge PRs faster and catch more bugs. Greptile reviews 5B lines of code every month for 22,000+ customers. A new repo starts using Greptile every 2 minutes. We also uniquely offer self-hosted, air-gapped deployments for enterprises across defense, financial services, and healthcare. We care more about hiring great people than filling specific slots, and everyone here wears multiple hats. The day-to-day for any given person tends to span more than one area. Responsibilities • Partner with Account Executives to run technical discovery and tailor Greptile to each customer’s stack (GitHub, GitLab, Bitbucket, Perforce, on-prem). • Design and lead proof-of-concepts and pilots that demonstrate Greptile’s value in complex environments. • Handle security and compliance diligence: answer questionnaires, document architectures, and unblock procurement. • Build reference implementations and lightweight integrations to accelerate adoption. • Act as the technical voice of the customer internally, surfacing requirements to product and engineering. • Create reusable assets—demo environments, PoC templates, technical FAQs—that raise win rates across the team. Qualifications • 1+ years of software or DevOps engineering experience • Strong fundamentals in JavaScript/TypeScript • Comfortable with Git workflows, CI/CD pipelines, and enterprise identity (SSO/SCIM, SAML, OIDC). • Can quickly pick up new technologies and produce working examples or scripts on the fly. Trajectory • 22,000+ customers • 5B lines of code reviewed every month • Scaled from $0 to eight figures in ARR • Raised $30M from Benchmark, Y Combinator, Paul Graham, and Initialized Team • We have assembled a small, talent dense team who have scaled critical functions at companies like Stripe, Google, Figma, etc. You’ll like working here if • You want to work on a product that thousands of developers rely on • The chaos of high growth and things breaking is exciting to you • You like being in an office every day around other smart people building hard things • You love solving hard problems and shipping things that real users feel • You’re AI-enthusiastic, you hack on side projects, you write a blog (technical or not), and you’re excited about what you’re building.