Cloud Operations Engineer (Req # 1380)

About this role

<hr> <p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Overview</strong></span></p> <hr> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As a Cloud Operations Engineer, you will be responsible for working in a team-based environment supporting our customers running workloads in the public cloud. You will work in conjunction with your team to foster heightened customer experience and drive technical innovation in the managed services practice.</span></p> <hr> <p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Your Impact</strong></span></p> <hr> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The essential functions of this position include:</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deployment, automation, management, and maintenance of Azure production environments</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensuring availability, performance, security, governance and scalability of Azure production systems via various monitoring, logging, and other toolsets</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Management of creation, release, and configuration of production systems</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">System troubleshooting and problem resolution across various application domains and platforms.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Validation of new customer deployments.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deployment in conjunction with best practice design and governance.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Providing recommendations for architecture and process improvements.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deployment and configuration of systems for metrics, logging, and monitoring on Azure platform.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintenance and management of tools for automation of different operational processes.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Participate regularly as a primary resource in an on-call rotation.</span></li> </ul> <p>&nbsp;</p> <hr> <p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Qualifications</strong></span></p> <hr> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">2+ years of experience in deploying and supporting of Azure environments</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">3+ years of experience in deploying and supporting complex datacenter and/or public cloud environments</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Azure Certified DevOps Engineer Expert certification or other Azure related certification preferred</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong Written and Verbal Communication Skills</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience being with customer facing consulting or support roles is a plus</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Azure experience with multiple IaaS and PaaS services</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to troubleshoot complex, interdisciplinary public cloud technical issues</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work in a diverse and geographically dispersed team environment with multiple engineering resources of varying skillsets and responsibilities</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent written and verbal communication skills with the ability to work with a wide range of Customers across different verticals</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience in code development in at least one high-level programming language</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Cloud networking experience with services such as VNETs, ExpressRoute, VPN, Azure Firewall, Azure vWAN, Azure App Gateway, Azure Load Balancer, FrontDoor, and Traffic Manager</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience working in a complex CI/CD pipeline to include tools such as Azure DevOps</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Infrastructure as Code (IaC) skillsets to include Azure Bicep, ARM Templates and/or other toolsets such as Terraform</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Knowledge of operating system administration to include Linux and Windows</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Microsoft technologies to include Active Directory, SQL, Patch Management, Certificate Services</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">SIEM technologies to include Microsoft Sentinel and other Enterprise SIEMs such as Splunk</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Cloud Identity to include Active Directory and Azure Active Directory</span></li> <li><span style="font-family: arial, helvetica, sans-serif; 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