Chief of Staff to the CTO
at Fundraise Up · 101-250 employees
- Seniority
- Staff Principal
- Work model
- Remote
- Location
- Spain - Remote
- Posted
- 5d ago
at Fundraise Up · 101-250 employees
Fundraise Up provides an embeddable donation platform for nonprofits via campaign pages, to accept multiple payment types, track donation analytics, and use AI personalization for suggested amounts and retention.
<h4>Highlights:</h4> <ul> <li>Location: Spain, Remote</li> <li>Language: Fluent in English and Russian</li> </ul> <h4 class="mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="7:1-7:22;316-337">About Fundraise Up</h4> <p>We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.</p> <p>Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.</p> <h4 class="mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="11:1-11:26;855-880">A Truly Global Product</h4> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="13:1-13:135;882-1016">We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="15:1-15:299;1018-1316">We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="17:1-17:351;1318-1668">Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.</p> <h4 class="mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="19:1-19:12;1670-1681">The Team</h4> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="21:1-21:385;1683-2067">We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Despite our scale, we operate like a focused team — where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.</p> <h4 class="mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="23:1-23:18;2069-2086">About the Role</h4> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="25:1-25:102;2088-2189">Engineering orgs rarely stall because nobody can decide. They stall because nobody owns the decision.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="27:1-27:516;2191-2706">You build and run the operating system of our engineering organization: the leadership cadence, the OKR and QBR cycle, the record of decisions and follow-ups, and the executive synthesis that reaches the CTO, the exec team, and — when the topic calls for it — the CEO and board. You work through process and influence rather than line authority; the engineering directors continue to report to the CTO, and architecture and technical strategy stay with the CTO, the directors, and our staff and principal engineers.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="29:1-29:309;2708-3016">This is a senior leadership role, not an executive-assistant one. You are not measured by how much you own — you are measured by how fast ownerless chaos becomes clear ownership, and how cleanly you hand it off. Our engineering leadership and much of the company work in English across European and US hours.</p> <h4 class="mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="31:1-31:18;3018-3035">What You'll Do</h4> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1" data-sourcepos="33:1-41:157;3037-5283"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="33:1-33:155;3037-3191"><strong>Run the engineering leadership cadence.</strong> Own director-level syncs and the leadership rhythm end to end: agenda, documented decisions, follow-through.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="34:1-34:263;3192-3454"><strong>Take over the quarterly OKR and QBR cycle.</strong> This sits with the CTO personally today and is the single biggest reason QBR consumes his time. You drive teams to set and update objectives, chase the follow-ups, surface where they slip, and prepare the reviews.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="35:1-35:119;3455-3573"><strong>Keep one live record of leadership decisions and commitments,</strong> and chase every one to closure by its agreed date.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="36:1-36:188;3574-3761"><strong>Scan continuously for stalled or ownerless cross-team work</strong> — the kind that quietly dies when a delegated project's loop never closes — and bring it back on track with a named owner.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="37:1-37:738;3762-4499"><strong>Drive special projects to a chartered state, then hand them off — and stop holding them.</strong> Recent live examples: rolling out a new product-defined work-distribution model and its org-structure documenta