Channel Business Developer (English & Portuguese speaker)

About this role

<div class="content-intro"><div class="elementToProof"> <p>Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.</p> </div></div><p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">The </span><span data-ccp-parastyle="Normal (Web)">Channel Business Developer</span><span data-ccp-parastyle="Normal (Web)">, </span><span data-ccp-parastyle="Normal (Web)">Renewals sales</span> <span data-ccp-parastyle="Normal (Web)">position is a high visibility role whose core competencies include excellent communication skills, strong customer relationship management skills, </span><span data-ccp-parastyle="Normal (Web)">strong </span><span data-ccp-parastyle="Normal (Web)">negotiation </span><span data-ccp-parastyle="Normal (Web)">skills </span><span data-ccp-parastyle="Normal (Web)">&amp; </span><span data-ccp-parastyle="Normal (Web)">account strategy</span><span data-ccp-parastyle="Normal (Web)">.</span></span> <span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">The </span><span data-ccp-parastyle="Normal (Web)">CBD</span> <span data-ccp-parastyle="Normal (Web)">is responsible for maintainig a high level of </span><span data-ccp-parastyle="Normal (Web)">partner</span><span data-ccp-parastyle="Normal (Web)"> satisfaction by </span><span data-ccp-parastyle="Normal (Web)">successful</span><span data-ccp-parastyle="Normal (Web)">ly</span><span data-ccp-parastyle="Normal (Web)"> leveraging Veeam’s solutions that help drive higher renewal rates, additional upsell/cross-sell opportunities </span><span data-ccp-parastyle="Normal (Web)">shaping the customer’s journey with Veeam.&nbsp;</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}">&nbsp;</span></p> <h4><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}">Your tasks will include:&nbsp;</span></h4> <ul> <li data-leveltext="-" data-font="Times New Roman" data-listid="18" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Times New Roman","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Work to improve partner renewal rates through partner relationships, providing education on the benefits of Veeam renewals.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">&nbsp;</span></li> <li data-leveltext="-" data-font="Times New Roman" data-listid="18" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Times New Roman","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Quantitatively monitors and qualitatively reviews Veeam partners that have been targeted for improvement, specifically for renewals sales.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">&nbsp;</span></li> <li data-leveltext="-" data-font="Times New Roman" data-listid="18" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Times New Roman","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Interacts and collaborates regularly with external partners (distribution, resellers) and internally with the Veeam sales and marketing teams.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">&nbsp;</span></li> <li data-leveltext="-" data-font="Times New Roman" data-listid="18" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Times New Roman","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Handles partner inquiries by explaining the provisions and benefits of proposed plans; renewals programs, promotions, up-sells, cross-sells, and product upgrades.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">&nbsp;</span></li> <li data-leveltext="-" data-font="Times New Roman" data-listid="18" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Times New Roman","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Actively pursues lapsed customers through channel partners to sell reinstated products.</span></li> <li data-leveltext="-" data-font="Times New Roman" data-listid="18" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Times New Roman","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Ability to handle 90% of escalations independently.</li> <li data-leveltext="-" data-font="Times New Roman" data-listid="18" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Times New Roman","469769242":[8226],"469777803":"left","469777804":"-","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Tracks renewal rates and other metrics for