Atomicwork provides an AI-powered modern service management platform that automates enterprise workflows and employee support through Slack and Microsoft Teams.
<p><span data-contrast="none">We’re looking for an </span><strong><span data-contrast="none">Applied AI Engineer</span></strong><span data-contrast="none"> to join our Engineering team to design, build, evaluate, and deploy intelligent AI systems that power enterprise workflows, autonomous assistants, and machine-assisted task automation. This role is based out of our US office and comes with competitive pay and practical benefits for you and your family.<strong><span data-contrast="none"><br></span></strong></span><br><span data-contrast="none">We’re looking for strong problem solvers who’ve shipped impactful AI-driven functionality before and can scale our platform intelligence with quality and ownership.</span> <br><br><strong><span class="TextRun MacChromeBold SCXW200073581 BCX0" lang="EN-GB" data-contrast="none"><span class="NormalTextRun SCXW200073581 BCX0" data-ccp-parastyle="heading 2"> What </span><span class="NormalTextRun SCXW200073581 BCX0" data-ccp-parastyle="heading 2">you'll</span><span class="NormalTextRun SCXW200073581 BCX0" data-ccp-parastyle="heading 2"> do — responsibilities</span></span></strong></p> <ul> <li><span data-contrast="none">Design, build, and fine-tune transformer-based and retrieval-augmented models for natural language understanding, intent classification, summarization, and context-aware reasoning.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Develop AI components that power automated knowledge search, semantic retrieval, agentic task orchestration, and conversational assistants.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Integrate AI systems with production data pipelines in a scalable and secure way.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Build evaluation pipelines, define metrics, and establish performance and reliability benchmarks for AI features.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Collaborate with engineering, data, and product teams to productize models with observability, monitoring, and continuous improvement.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Participate in code reviews, architecture discussions, and cross-team problem solving.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Take end-to-end ownership of features — from problem definition to deployment and performance monitoring.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> <br><br></span><strong><span data-contrast="none">What we’re looking for (qualifications)</span></strong> <span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Strong programming experience in Python and familiarity with ML/AI frameworks like PyTorch or TensorFlow.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Hands-on experience with transformer-based models (LLMs), embeddings, vector search, and retrieval augmentation.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Experience building or integrating semantic search, RAG, or multi-agent workflows.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Demonstrated ability to build reliable ML/AI systems in production environments.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Understanding of scalable backend systems, cloud infrastructure, and model serving techniques.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Good software engineering practices: clean code, testing, version control (Git), and collaboration.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16316664,"335559685":420,"335559737":0,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Curious mindset, product empathy, and willingness to learn new technologies quickly.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551