Super.com is a Toronto-founded savings app that offers a $15 monthly Super+ membership providing hotel discounts, cashback, prescription discounts, cash advances, and credit-building tools.
<div class="content-intro"><p>We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.</p></div><p class="font-claude-response-body break-words whitespace-normal">To drive, govern, and execute the end-to-end lifecycle of in-house AI initiatives across our operational markets, our new <strong>AI Programme Manager</strong> will bridge the gap between core finance operations, data engineering teams, and advanced AI technologies. You will manage our portfolio of internal AI use cases, scale our multi-agent framework architectures, and nurture our internal network of AI Champions.<br><br></p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What you'll be doing:<br><br></strong></p> <p class="font-claude-response-body break-words whitespace-normal"><em>End-to-End AI Programme Execution & Delivery</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Oversee the scoping, development, testing and production deployment of all in-house AI tools and automated workflows.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with Data Engineering (Microsoft Fabric/Snowflake) and Business Application teams to deliver clean data pipelines and secure asynchronous data drops.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>AI Governance & Ideation Management</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Operationalise and maintain the AI Idea-Validation Matrix to score, prioritise and vet incoming use cases against Group priorities and ROI metrics.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Conduct critical process reviews and process-mining gap analyses to ensure AI is applied to sound processes, and ensure all in-house solutions comply with internal data governance, security baselines and cross-border data privacy standards (GDPR).</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Scaling the AI Champions Network & Ways of Working</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage and orchestrate the internal network of Finance AI Champions across regional accounting and controlling hubs to surface operational use cases.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define and embed a structured way of working for AI adoption, including local activation activities, lunch-and-learns and prompt-engineering workshops, and maintain the central repository of deployed AI solutions to share success stories.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Stakeholder Management & Exception Routing Logic</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Act as the key translator between technical developers and non-technical regional financial leaders (Heads of Accounting and Controlling).</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Oversee the logic design for automated exception routing systems, ensuring correct identification and escalation of localised statutory law deviations and system bottlenecks.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong><br>What we are looking for:<br></strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">5+ years of Project/Programme Management experience, with at least 2–3 years managing Data, Advanced Analytics or AI/ML software initiatives.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">High proficiency in the mechanics of modern Generative AI patterns: LLMs, Retrieval-Augmented Generation (RAG) and Multi-Agent/Agentic frameworks.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Solid structural understanding of modern cloud data architectures (e.g. Microsoft Fabric, Data Lakes, Snowflake Data Warehouses).</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to map user journeys (Job-To-Be-Done pipelines) and translate them into functional technical specifications for engineers.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Outstanding communication skills, with a proven track record of navigating corporate matrix environments and managing resistance to change.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Certified Agile Project Manager (Scrum Master, PMP or equivalent), comfortable with fast-paced, iterative deployment cycles (MVP within 4–6 weeks).</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">A rigorous, objecti