Applied Labs builds and deploys human-in-the-loop AI agents and a platform for customer support and operations automation, enabling enterprises and SMBs to customize and operate AI-driven workflows.
ABOUT US: At Applied Labs, we are building frontier AI agents and AI applications for growing businesses. We are at an inflection point for AI applications where every company can now get real, significant impact. We are obsessed with helping our customers deliver exceptional customer experiences with AI agents and humans in the loop. We help teams save time and redirect efforts to build their brand's best customer experiences. As a rapidly growing team with offices in New York backed by tier-1 VCs and angels, we are seeking talented, driven individuals to join us in our mission. THE ROLE: We are growing rapidly and looking for a AI Agent Product Manager to join our team. The ideal candidate will have a passion for driving impact & outcomes in a fast-paced environment. They must possess strong first principles problem solving, move extremely fast, embody scrappiness and seek high ownership. In this role, you will be responsible for driving excellence and delivery for our customers across product, customer success and operations. Build AI products from 0 → 1 As an AI Agent Product Manager at Applied Labs, you will work directly with engineers and customers to define, build, and launch AI-powered products that transform how businesses engage with their customers. Partner with customers You’ll spend time with customers to deeply understand their workflows, challenges, and needs—translating these into requirements and solutions. You’ll demo products, gather feedback, and ensure we’re building what truly moves the needle. Drive the roadmap You’ll own the roadmap for core AI products, balancing technical tradeoffs with customer value. You’ll prioritize ruthlessly, define clear success metrics, and ensure our team ships with quality and speed. Bridge technical and business worlds You’ll communicate complex technical concepts to both engineers and non-technical stakeholders, ensuring alignment from leadership to frontline users. Be hands-on in execution This is not just a strategy role—you’ll roll up your sleeves to handle edge cases, write PRDs, test features, and work through ambiguity to deliver real outcomes. WHAT WE OFFER: - Comprehensive health benefits, including medical, dental, and vision insurance - Competitive salary and equity package - Flexible (Unlimited) Paid Time Off - Free lunch! (who said there wasn't such a thing as free lunch) MINIMUM REQUIREMENTS: - 2+ years of experience in product, engineering and/or consulting - Excellent communication skills cross-functionally and with customers - Technical degree in computer science, engineering, or related field - High ownership mentality - Obsessed with earning customer love and doing what’s most impactful for our customers - Move fast and handle ambiguous problems well biasing towards decisive action and driving clear outcomes / KPIs. IDEAL REQUIREMENTS: - Experience at an early stage, high growth startup - Background in AI/ML products or developer platforms We are looking for individuals who can contribute to our mission of building the highest quality and most reliable AI agents. If you're excited about the challenge of building AI products with real impact, we encourage you to apply.